Privacy Policy | Next Generation Systems

Next Generation Systems (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our products, services, and websites (collectively, the “Services”).

1. Information We Collect

a. Personal Information

Name, email address, phone number, and other contact details.
Billing information, such as payment card details.
Account credentials, such as usernames and passwords.

b. Non-Personal Information

Device information (e.g., IP address, browser type, operating system).
Usage data (e.g., pages visited, time spent on our Services).
Cookies and similar tracking technologies.

c. Third-Party Information

Information you authorise third parties to share with us.

2. How We Use Your Information

To provide, maintain, and improve our Services.
To process payments and manage subscriptions.
To communicate with you regarding updates, offers, and customer support.
To comply with legal obligations or enforce our terms and policies.
To personalise your experience and deliver targeted advertisements.

3. How We Share Your Information

Service Providers: Companies that assist us in operating our Services, such as payment processors or hosting providers.
Legal Authorities: If required by law or in response to valid legal processes.
Business Transfers: In connection with mergers, acquisitions, or asset sales.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Privacy Rights

Access and Correction: Request access to or correction of your personal information.
Data Portability: Request a copy of your information in a structured, electronic format.
Right to Erasure: Request deletion of your personal information.
Opt-Out: Withdraw consent for specific data processing activities.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies to improve functionality, analyse user behaviour, and personalise your experience. Cookies are small files stored on your device that enable us to recognise your browser and remember certain information. Below are the types of cookies we use:

Types of Cookies

Essential Cookies: Necessary for the basic functionality of our Services, such as maintaining session security.
Performance Cookies: Collect information about how users interact with our Services to improve performance and usability.
Functional Cookies: Remember your preferences to provide a customised experience.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

Delete existing cookies.
Block cookies from specific websites.
Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of our Services.

Third-Party Cookies

We may also allow third-party service providers to set cookies on your device to collect information about your browsing habits. These third parties mainly include analytics providers.

7. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies before providing any personal information.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website and updating the “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Next Generation Systems

Email: info@nexgen.co.zm

Phone: +260965224180

Address: 3049 Makishi Road, Rhodespark, Lusaka.